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What You Should Wear To Wells Fargo Debit Card | wells fargo debit card

Now the scammers assume bolder than ever, bedlam at their victims afterwards burglary their money.

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Seconds afterwards this victim hit the accelerate button, she accomplished it was a scam. She yelled at the coffer actor who was still on the phone. He began cheeky her. She alleged the absolute bank, and said the coffer artlessly gave her the brushoff. Now she's not abiding which one fabricated her added furious.

Lisa Landry of San Jose capacity her abhorrence at watching the betray comedy out. "I'm like, 'Oh my, oh my,' I'm captivation my head, 'Oh my god.'''

The moment is seared in Landry's head. She watched $3,500 abandon from her coffer account.

The bluff who took it was still on the phone.

"And the guy knew that I knew and he clowned me. He taunted me," she said. "I was like, 'You anticipate this is funny. Now this is amusing to you? You booty my $3,500 and batter it in your...' and I afraid up."

It happened during a active night aback Landry was alive at the Cal Bazaar Winter Wonderland, manning a booth.

VIDEO: Calif. woman loses over $18K through 'Zelle' afterwards scammers text, alarm her assuming to be coffer

"I was affairs novelties. You apperceive blimp animals, light-up roses..." Landry explained.

As it happened, Landry had no acclaim agenda terminal so she was application her claimed Zelle annual to aggregate money.

That's aback it happened.

"I got this call, it says 'Wells Fargo,'" she said.

The addition said he was from the bank, and addition was demography money from her account.

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"I thought, 'Oh my god one of these barter must've accessed my account, we're on an accessible WiFi'... this could be happening, easily," she said.

Landry was aggravating to amount out whom to assurance -- the barter about her, or the guy on the phone.

"I said to the guy, 'How do I apperceive you're absolutely the bank?' He goes, 'Check the addition ID, isn't that the cardinal on the aback of your debit card?' It was, it matched. So I kept talking to this person," she said.

RELATED: Got scammed? You can no best abstract it on your taxes

The man on the buzz said she'd bigger act fast or lose her money.

"Oh my god whatever we accept to do, we accept to hurry, so I'm in agitation mode," Landry said.

"Here I am, aimlessly aggravating to stop my money from actuality cautiously taken from my Zelle account..." Landry said.

She was still in allegation of a booth, the bazaar was loud, and the man was cogent her to hurry.

"I'm anxious about my booth, there's customers, I've got this affair happening, I alike alleged my bang-up over. I told him, 'The coffer is cogent me my money is actuality messed with,'" she said.

"There's so abundant activity on, there's so abounding people, I can't focus," Landry explained.

So she ducked into a restroom, and followed the man's instructions. She beatific $3,000 through Zelle, again addition $499.

WATCH: Victim of the Coffer of America, Zelle scam? Here are your rights

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Text letters from Wells Fargo Coffer seemed to affirm she was absolutely accepting her money back. The letters said "Payment sent, $3,000 beatific to Lisa Landry," and "$499 beatific to Lisa Landry."

That was her.

Yet, aback she arrested her account, the money was gone.

Landry is still addled about how that could be.

"I assumption my name absolutely isn't my name, somehow? I'm acceding money to go into my Zelle to my name, but it doesn't absolutely go to my name? Pwhooosh!" she said, gesturing as if she acquainted her arch explode.

Unbeknownst to Landry, the imposters had tricked her into giving up her annual information. They acclimated her name and her buzz cardinal to actualize their own Zelle annual to accept her money.

And that addition ID? That was affected too -- a spoof!

"That's aback I ran out of the bathroom. I went over to the stand. I said it out loud to bodies who are continuing customers, 'Everybody. I aloof got taken for $3,500 from some Zelle scam!" she said.

RELATED: Banks acquaint barter they're amenable if they pay Zelle scammers

The man was still on the phone. Landry accepted his coffer ID number.

"He said, 'Sure, it's 6-6-6!' I said, 'You've got to be badinage me, you're giving me the assurance of the devil?"' said Landry.

Landry was livid.

Wells Fargo begins contactless credit, debit card rollout

"Even admitting I may accept accustomed this, you know, it's fraudulent. You've had acquaintance with this. You accept abounding ability that the Zelle betray is absolute and has existed for some time. So you're activity to accord me my money back! That's what you're activity to do," she said.

But it didn't.

Wells Fargo told her it does acquaint barter about the betray aback they alarm the artifice department.

But Landry says by again it's too late.

VIDEO: Chase chump loses absolute of $7,000 in Zelle scam: Here's what you charge to know

"Why would you alarm the artifice administration aloof willy nilly? 'I'm aloof gonna alarm Wells Fargo artifice department, aloof for kicks.' The coffer knew about this scam, that's my botheration with this," she said.

Wells Fargo has refunded some barter who fell victim to this aforementioned scam, but not others, and has beneath to explain the reasoning. The coffer told KGO-TV:

"We never appetite to see anyone become the victim of a betray and we are actively alive to accession acquaintance to advice anticipate these affecting incidents."

Meanwhile, Landry is larboard to accord with the adverse appulse of the scam.

"Afterwards aback it hits you and the ball of it all subsides, you're larboard with attractive at your annual going, 'I aloof formed for two months for nothing,"' she said.

Consumer advocates say Zelle makes it too accessible for scammers to annex accounts, back all anyone needs to accept money is a buzz cardinal or email.

Copyright © 2022 KGO-TV. All Rights Reserved.

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