Most retailers have a business account and then use a merchant card to process credit card purchases. But not all merchant accounts are created equal. There are a few things you can do to ensure your Amazon store card statement includes information that will help the bank to recover your losses and prevent it from happening again.
The store card statement should always be prepared and submitted to the processing bank along with your bank checks. They have to be made out to include any cash or cashier's check transactions. That way they know who the owner is and where the money came from. You will be able to recover any losses you suffered if you submit them properly.
You also need to make sure you list every transaction that occurs on your Amazon store card statement. A number of companies will only record what has already happened. This is wrong because it will not help the bank to find out how you lost the money. They will only be able to gather the data and run a background check if they need to.
Do not just list the payments you receive for your customers' purchases. That may seem like common sense but some companies may only record those transactions and not the ones that have already occurred. If this is the case, then they will not be able to figure out how you lost their money.
Instead of just recording each payment, list each transaction that happens on your store card statement. Each transaction has to be recorded on a separate account and clearly marked “debit”credit.” This makes it easy for the merchant to process the transaction and then figure out if their loss will be covered by the bank.
When you send an Amazon store card to your customer or even a customer service representative, make sure they sign off on the back of the statement. In many cases, your customer service agent will forget to sign off so they need to keep track of it. Keep a copy on file so you can refer back to it when the time comes for you to send one out.
Remember that when you send a statement to a customer service representative, you are also giving them a hard copy of your statements. You can send the statements electronically or in the same envelopes as the customer service representatives do their business.
As you can see, the store card statement is an important document for you to send out. It is a good way to get your merchant account closed for good so that you do not have to go through this problem ever again.