When you have a business with customers or employees using a Wells Fargo credit card, it is very important to protect the account and to safeguard the funds stored in the account. Here are six different ways that you can help secure your company's credit and debit cards.
Report an unauthorized debit or credit card to the Wells Fargo Customer Assistance Center within one hour. Also, protect your company's debit or credit cards by using your PIN numbers whenever possible. Prevent theft of your company's cards by storing them in a secured place. Store your cards in a password protected cabinet so they cannot be easily accessed by someone who should not have access to your company's accounts.
Review all security measures and review the hardware and software at your business site. Make sure you regularly update the software and hardware on your systems. You may want to consider using tamper-proof locks and safes for the safes and lock boxes. In addition, make sure that all employees are trained in the proper use of your credit or debit cards.
If you do not have an outside location to store your money, store it in a safe deposit box in your home or in a bank. The bank may charge a fee for storing your account in a safe deposit box but it will ensure the safety of your money. Another option for storing your money is with money online services such as PayPal.
If your company credit cards or company debit cards are lost or stolen, contact the Wells Fargo Customer Assistance Center. There are toll-free numbers for each branch and you can also call customer assistance centers during business hours. Once you have reported the incident to the Customer Assistance Center, they will send the appropriate representative to investigate the loss. The representative will either determine that the loss was not an unauthorized transaction or will instruct you on how to stop the transaction.
When reporting a company credit or debit card lost or stolen, do not try to take advantage of a customer that has experienced an issue with this problem. In many cases, the loss was an attempt to open a bank account or use a bank card number that has been revoked. Instead, simply report the incident to the Customer Assistance Center and wait until they get back to you.